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I was frustrated with "think it over" responses, stalls from prospects, and unpaid consulting. I wanted to expand my prospecting activities without sacrificing valuable personal time. I was not in control. Andrew's mannerism is super supportive, non pressure and approachable. Andrew has a philosophy of believing that no one catches on the first time, which was a huge relief to me, someone very resistant to change. The ongoing, incremental learning and weekly meetings are hugely beneficial. Never having had formal sales training, I didn't know it could be packaged into such a neat process, which Andrew makes so highly entertaining and easy to incorporate into 'every-day' aspects of my business. I qualify more effectively, and am now spending my time more efficiently, which has increased my profitability. More importantly I feel great about the time and effort I have put into my personal growth this past year, not to mention the goals I've attained, all with Andrew's continuous, tireless patient support.
Cassandra Thompson, CFP
The Constant Business Improvement Process has been developed to provide clients with a path for success. Through years of development, testing and refinement the Constant Business Improvement Process has been created to allow motivated companies to profitably grow their business and their people.
Prospects engage in a short telephone conversation to determine if their business growth frustrations and our Core Competencies are a good fit. If there is a mutual desire to meet then prospects elect to either attend a workshop or schedule a private meeting. Prior to this meeting prospect’s complete the Business and Sales Survey to assist Sandler Training in focusing the upcoming event or meeting on the issues most important to that prospect.
Mutual Discovery Meeting:
The Sandler Selling System is not an aggressive approach to force clients to fit our model. Instead, prospects and Sandler Training personnel will meet for ninety minutes to two hours to determine if the prospect’s business management, leadership, customer service or sales struggles are important enough to take action upon and whether Sandler Training is the right company to assist companies in solving these challenges. This is a mutual evaluation and selection process.
Staff Evaluation and Development Plans:
When prospects and Sandler Training mutually agree there is a “good fit” then the first step is always to evaluate the management & leadership team, sales team and or customer service team as the situation warrants. Three independent behavioral assessment tools are utilized to better understand the companies and individuals strengths, competencies, areas of development, unique strengths, motivations, communication and decision making styles. Company and Personal Coaching Plans are created to identify how to assist intrinsically motivated people to become more successful.
Change Management Process:
“Presidents and Owners Change and People/Staff Transition.” Numerous group workshops are held to facilitate discussion, commitment and action items on topics of New Vision, Communication & Decision Making Styles, Sales Steps Best Practices, Disqualifying and Qualifying Prospects with the Best Practices and finally assisting Management and Sales to identify ideal client profiles and prospecting behaviors and cookbooks to achieve the new company vision. Progressing through these workshops assists people in “getting on board” with the President’s New Vision. These half day sessions will typically be held over a two month period.
Ongoing, Incremental, Reinforcement Training over Time:
Real behavioral change will not occur during a one or two day workshop. Sandler Training’s success is our long term approach to creating individual and corporate behavioral change through interactive adult learning sessions, listening to audio reinforcement, reading supportive workbooks or accessing the 24/7 self guided Sandler On Line.
Sandler Training has been recognized to have effective and leading edge Strategic Management Programs, Strategic Customer Care Programs and the Sandler Sales Development Program. Depending on the client’s business challenges and future goals one or a combination of these programs may be appropriate.
Evaluation, Fine Tuning and Forward Progress
No two people or companies change at the same pace. Quarterly Meetings are held to evaluate how the mutually developed solutions are working to move the company closer to its new vision. At Sandler Training, we are committed to working with motivated people and companies to achieve their goals and these sessions allow us to determine if any “fine tuning” or “course corrections” are necessary to gradually achieve success.
The Constant Business Improvement Process is not for everybody.
Sandler Training works with serious business people committed to achieving growth and prosperity through a proven long term, reinforcement based behavioral, attitudinal and skill improvement process.
Curious? Then we should talk. Contact us at 905-864-9915 to start the process with an Initial Discussion